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Effective Date: 2nd January 2025

Welcome to the Evolved webstore! To ensure a smooth and secure shopping experience, please review our story policy. By using our webstore, you agree to comply with these guidelines.

1. Verification Process

To maintain the integrity of our server and ensure purchases are linked to verified players:

1.1 - In-Game Verification:

  • You must be verified before making any purchases. To begin the verification process, log in to the server and type /auth in the in-game chat. Follow the instructions provided.

1.2 - Account Matching:

  • Ensure the account you are using on the webstore matches your in-game account. Discrepancies may delay the processing of your purchases.

2. How the Store Works

2.1 - Browsing Products:

  • Use the side menu to explore various categories, such as goodies, currency, or items. Each category contains detailed descriptions of available packages.

2.2 - Selecting Items:

  • Once you've found an item, click "Buy" to view additional details. If you decide to proceed, click "Buy" again to add the item to your cart.

3. Checkout Process

3.1 - Secure Payments:

  • All transactions are processed securely through PayPal. You can use PayPal accounts or credit/debit cards to complete your purchase.

3.2 - Order Review:

  • Before finalizing your order, review your cart to ensure all selected items are correct.

3.3 - Payment Confirmation:

  • Once payment is completed, you will receive a confirmation email. Retain this for your records.

4. Claiming Your Purchase

4.1 - In-Game Presence Required:

  • To receive purchased items, you must be online in-game. Items typically arrive within 5-10 minutes of purchase.

4.2 - Delayed Deliveries:

  • If your items do not arrive within 10 minutes, please open a ticket using the "Payment Issues" category through our Ticket System. Provide proof of purchase for faster resolution.

5. Refunds and Cancellations

5.1 - Refund Policy:

  • Refer to our Refund Policy document for detailed information regarding refunds and cancellations. Generally, refunds are not provided for digital goods unless there is a clear error on our part.

5.2 - Disputed Transactions:

  • Unauthorized chargebacks may result in account restrictions or bans. Contact us directly for assistance before initiating disputes.

6. Supporting the Server

Your purchases help maintain and improve the server, covering costs such as hosting, development, and new features. Thank you for your support and contribution to the community!

If you have any questions or issues, please contact our support through the Ticket System. Enjoy your time on Evolved!